Service Testimonial: Treated Like a Multi-Millionaire

I wanted someone to know how I’m being treated after being a customer for 7 yrs, it seems as if no one even knows who I am! I don’t spend a huge amount of money with your company, basically because I don’t have a lot. But each yr I spend between $3-5k. Yet, everyone, & I do mean everyone, from the lift operators to the laborers & of course the office personnel inc. Jeff, Todd, Keith and Kendra always call me “sir” or “captain.” They, after all these years, would think they know who they’re dealing with… A poor, broke, charter operator trying just to break even each year.

Not only do they call me sir, or Captain as I said, but they offer sound advice and treat me as if your whole business depended on my meager business. I doubt I’ll ever be buying one of those multi-million dollar yachts because I don’t believe in the lotto. SO please tell them who I am. They continue to treat me with respect, working with me on time lines and in general, treat me like a multi-millionaire. I’m afraid if they continue to treat me like this I’ll begin to expect it elsewhere! You have a great bunch of people and you should know it! Please thank them for doing more than thier jobs. You have GREAT people and you should hear about it! 

Thanks!

Sincerely,
Al Vogt – Mutiny II